Testimonials

"Nicole and I are amazed at how smoothly everything went today. This was such a different experience than when we started up with our previous payroll outsourcing company. Thank you so much for your quick responses and attention to detail. You’re great! "

Sheila S.
Agriculture

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"Payroll Maxx is an excellent resource for anyone looking to outsource their payroll duties. As a small family owned manufacturing company, I was looking for a payroll service that was cost efficient, knowledgeable, yet flexible enough to handle any payroll issues that we may encounter. We have used Payroll Maxx for over four years and I continue to be very pleased with the first-rate service its staff provides."

Tracy M.
Agriculture

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“Your service is fantastic! As a matter of fact I have given out Payroll Maxx contact information to CPA's that cross my path.”

Ed E.
Banking

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"Working with Ken and Mary Kay is always delightful. The products we currently use are: Swipe- Clock, Maxx-Link and Evolution. The history that is maintained in Swipe clock is wonderful. Self Service pay-stub access is great for employees to get their payroll information both timely and securely. The processing of our Payroll using Evolution has a very quick turnaround time. These products meet the needs of our institution. Payroll Maxx provides great customer service. We have been a satisfied customer since 1999."

Kristine M.
Banking

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"When we made the change from processing payroll in-house to Payroll Maxx, they worked around our needs when setting up the payroll. It was a quick and seamless conversion. This has been a relief to me as well as a cost savings to the credit union. I don't ever want to go back to the way it was!"

Mary J.
Banking

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“I appreciate all your company does for us!”

Rita J.
Banking

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"Payroll Maxx is meeting our expectations and is very cooperative with last minute payroll requests. Representatives are always patient and responsive. Heidi was very instrumental in helping set up the first payroll and associated processes. Carolyn was terrific and a very helpful individual. Last minute requests did not seem to bother her and she was always pleasant in our interaction. Thank you Carolyn and Diane, for getting us through payroll for the various organizations."

Geneva L.
Community Service

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"Payroll Maxx provides consistent quality service. It is a tremendous comfort to have them taking care of our payroll. I wouldn't trust our payroll with anyone else!"

Amy C.
Consulting

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"Everything is going GREAT! I'm so glad that my company switched to Payroll Maxx!"

Chandra W.
Consulting

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"I am the founder and owner of a start up, boutique consulting firm. Prior to founding the business, I ran a National consulting business for a $2B conglomerate and had access to best in class back office services, primarily payroll. Today, I can say with confidence, that I receive the quality and service worthy of a $2B dollar firm and I'm merely a startup with potential. From day one, even with 1 employee on payroll, I received red carpet treatment and that treatment and service continues today and is reflected in every individual I work with at Payroll Maxx. I look forward to growing my business with what I deem as the "best payroll partners" in the industry."

JBastoliMaddalena
Consulting

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"Their services have exceeded our expectations. They provide top quality service and are responsive to our special requests. I highly recommend them to anyone looking for a payroll service."

Christy M.
Daycare

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"We recently replaced our existing payroll and timekeeping system with Payroll Maxx Evolution and SwipeClock software – and we’re glad we did. From beginning to end, the total experience was professionally presented and supported. The sales presentation, training, custom designing of reports we requested, migration of existing data to the new system and the ongoing support have resulted in a smooth transition to a system that is state of the art."

Gail M.
Daycare

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"After the Orlando ARE Spring meeting, I decided to convert to Payroll Maxx from SOI employee leasing. It was a great move and I am more than satisfied. The transition was simple, I saved quite a bit of money and they are very responsive. My grade for Payroll Maxx is A+."

Bill W.
Education

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"Payroll Maxx has made time collection and payroll a breeze. The transition was smooth and effortless and the savings provided was an extra bonus."

Brett W.
Education

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“I would love to share the name of a payroll company that I am now using. Payroll Maxx based in Nebraska. I was with another payroll company and was so frustrated with their lack of good customer service. And when the economy started to dive, I was looking for ways to save, without sacrificing my business needs. The other payroll company seemed steep in their monthly fees so I decided to try out Payroll Maxx.

I started with them in July (easy time to do a smooth changeover), and I couldn't be happier. Although I've never met my payroll specialist, I feel like I know her. Their rates are much better, I never wait more than half a day (most times it's within an hour) for a phone or email response and their reports are well designed and easy to read. You can easily check out the company's reputation as I did.

I HIGHLY recommend this company. I am no longer frustrated with the issues that seemed to arise with the other payroll company (constant turnover of reps, days before I'd receive a call back, high monthly fees).”

Linda C.
Education

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"I switched to Payroll Maxx from Paychex after reading about them on the ARE posts after the Spring ARE meeting in Orlando. The transition was easy and they exceeded my expectations on both saving money and service levels. I am glad ARE brought them to the table."

Maggie L.
Education

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"We enjoy the one on one friendly customer service Payroll Maxx provides."

Penny S.
Education

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"We had used ADP for payroll processing (including workers comp) since opening our first center and were very apprehensive about changing vendors. Among other things, we were concerned about reliability, stability, and conversion. The folks at Payroll Maxx addressed all of our concerns promptly and convincingly. The conversion to Payroll Maxx was effortless and their customer service is excellent. We are saving about $2,000 per year and are totally satisfied with their solution."

Ralph E.W.
Education

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"We switched to Payroll Maxx in 2007. They have exceeded our expectations in both product and service. We are very happy that Payroll Maxx is on our team."

Reid T.
Education

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"Our firm has over 250 employees in a three-state area. The Payroll Maxx staff has always been extremely easy to work with, courteous, on time with payrolls and helpful with extra reports as the need arises. They also stay on top of new payroll regulations and make the necessary changes automatically so I don't have to do it myself.
"It is very enjoyable to deal with people that you can pick up the phone and talk with directly. I would enjoy visiting with anyone who is thinking of outsourcing their payroll and letting them know why Payroll Maxx should be their payroll firm of choice. And by the way we cut our payroll preparation costs by over 40% when we made the switch to Payroll Maxx."

Thomas N.
Education

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To whom it may concern:

We are a franchise of the IHOP Corporation located in South Texas. We have a total of 13 IHOP’s. After 6 months I was promoted into the office where I took over the payroll for an additional 4 IHOP stores. In the beginning we were using Intuit, but they were bought out by ADP. We used ADP for about a year after Intuit. We started researching other companies that could do payroll for us because we weren’t getting the level of service we were expecting from ADP. One of our supervisors found Payroll Maxx and switched a few of his stores over to them. It wasn’t long after that we switched all of our stores over to Payroll Maxx.

Payroll Maxx made the transition very smooth. You have one person who is assigned as your payroll specialist. No longer do we have to be transferred to some random customer service representative to ask questions. You just call your payroll specialist directly. They also take care of all the reporting, garnishments, and benefit deductions for you as well.

I know I can pick up the phone anytime I need to speak with John LaFever directly on any questions or concerns I may have, and I’ve done that several times. What other payroll company is there where you can pick up the phone and call one of the partners? I feel that Payroll Maxx goes above and beyond taking care of our needs. They offer a variety of ways to submit your payroll and give you access to your payroll at your own fingertips through their Evolution program. The switch to Payroll Maxx has been not only an easy one, but a smart one. I recommend Payroll Maxx for any small or large company that is looking for a payroll company in which all your needs as a company are taken into consideration and met.

We certainly love them. They make processing a payroll much easier than any other payroll company I’ve worked with.

Sincerely

Cheryl B.
Food Service

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"You all have been great to work with as well and you definitely made my life easier!"

Lori F.
Food Service

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"Jodi - Thank you so much for all your help this morning - you saved the day!!! The entire team at Payroll Maxx is a joy to work with!"

Lori G.
Food Service

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"Thank you for all of your help. You are really very good to work with......tell your boss how much I appreciate you."

Jeanne H.
Government

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"Payroll Maxx provides the same services as their competitors at a fraction of the cost. The staff at Payroll Maxx is always available to help. They provide fast and friendly service."

Kathy K.
Government

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"I’ve spoken to Ashley on two different issues, and the service was very prompt, to the point. Thanks for the excellent service!"

Diane E.
Healthcare

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Dear Mr. La Fever,

As we, at Carolina Family Eye Care sought to improve our outsourced payroll services a few months ago, we came across Payroll Maxx through extensive research and through well-thought out quoting process. Our goal was to find the best tailored payroll services possible, at affordable pricing.

Much to our amazement, not only did we fulfill the requirement for such suitable services with Payroll Maxx, but were granted personalized services, electronic (green) solutions, and incredible attention to detail for an accurate payroll transition. All of which was adapted to our Small Business structure that entails two individual practices, two sets of payroll all under one global umbrella with Payroll Maxx.

We are now into our third month of service and are thrilled to have found this level of expertise for its cost. Return on investment in business management practice remains an important factor that has to make sense, and we are more than happy with the present results. Additionally, our staff is delighted to have fingertip information about their pay, deductions, and banked hours for vacation and sick days, all self-served through the web. Magnificent System!

Thank you Payroll Maxx for making our life easier!

Most Cordially,

Diane E.
Healthcare

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"My experience with Payroll Maxx has been nothing short of amazing. As our company continues to grow, and grow rapidly, the service at Payroll Maxx has remained excellent. Representatives are always available at a moment’s notice and easily relieve my worries."

Erin N.
Healthcare

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"Not sure if you guys have some formal form or not, but I just wanted to send you an email about Jodi. She has been a great help to us. This week I ended up out sick during payroll and she really helped my-coworker out. She has also helped me with many situations, and the many questions that I have asked in the past. I just wanted to let you know how much we appreciate her."

Lori M.
Healthcare

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“Thank you. I got that area taken care of! She is all set and her fingerprint is working. I really appreciate your personal service, you guys are so wonderful!”

Margaret P.
Healthcare

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“Doreen is wonderful and I appreciate her attention to detail. She is very flexible and understands my schedule. I hope she will continue to work with our account. I am very pleased with Payroll Maxx. In fact, I've referred several people to you when they talk about problems with their payroll.”

Teresa D.
Healthcare

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“Thanks very, very much, Ken! You are a gift!”

Toni D.
Healthcare

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“Everything is going well at this time. I would like to put in a good word for my contact, Jodi, and Heidi her backup. They get back to me fast and usually have an answer. What more can I ask?”

Barbara A.
Manufacturing

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“Our company was recently acquired by another company. Due to this transition we are no longer using Payroll Maxx. Not only did they give us outstanding service during our ten years, but they also ran reports and answered questions for us after the fact. A great company to work with!”

Joan R.
Manufacturing

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“I really appreciate Pam and all she does. She knows Customer Service. I always have a friendly voice when I call Pam and that is so much appreciated since I usually only have to call her when I have a problem at this end and need a favor. She is great to work with.”

Merry O.
Manufacturing

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Pattie,

It is rare to find the kind of courtesy and compassion that you extended to me, the client, Wednesday, May 6th. I am very appreciative, as you worked late by honoring my request for call and assist with report generating instructions late in the afternoon.

With your help, I’ve reduced the number of hours I would have to stay at the office tonight. I and my family, thank you for a level of customer service that exceeds expectations.

Your service says much about the pride and attention to detail your corporation Payroll Maxx has to offer its customers.

Most respectfully,

Ron D.
Manufacturing

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"Jodi is our payroll specialist and she does an excellent job. Every time I’ve had to call her with a question, she has been very professional & knowledgeable. If she didn’t know the answer she has always researched it and gotten me the answer in a timely manner. There have been a couple of situations where Jodi has gone above and beyond to make sure our payroll / employees have been taken care of. I think it’s really important for positive feedback and Jodi definitely deserves it. It’s always a pleasure/reassuring to know that Jodi is just a phone call / e-mail away for any of my payroll needs."

Tammy J.
Manufacturing

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“I will say I absolutely love working with Doreen - I couldn't ask for anyone better - if I have a question and she doesn't have an answer she will always respond promptly - she's a keeper!”

Pam M.
Marketing

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"I would enjoy visiting with anyone who is thinking of outsourcing their payroll and letting them know why Payroll Maxx should be their firm of choice."

Candice B.
Non-Profit

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"I took over the payroll department in June of 2003. During this time, the accounting supervisor was looking over several options for the payroll process. It was decided to go with Payroll Maxx starting in January of 2004. We have been with them ever since.

I like that we are assigned a "payroll specialist" to call for our account as then they become familiar with your payroll and any "odd things" that might occur throughout the year. Their program is fairly easy to use and understand and they are always updating the programs, making it better. They are always open to suggestions, whether it involves how the program works, or reports that might be useful.

Service is fast, questions are answered in a timely manner and fees are reasonable. We are very satisfied with Payroll Maxx." 

Marianne T.
Non-Profit

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"I'd like to take a minute to commend your staff for excellent customer service. We have been with your company about 6 months now and in that time I've had nothing but pleasant experiences with everyone I've spoken with. We are a very small non-profit but we've always been treated as if we were a million dollar client. I appreciate you and your staff and will (and have) recommend your company to anyone who asks."

Russel Z.
Non-Profit

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“Wendy, I just wanted to say a big 'THANK YOU' for the wonderful service you gave me yesterday. I'd really like your supervisor's email address so I can tell them how you came through for me big time! When something like this happens, I truly believe the employee (you in this case) should be recognized. You are exceptional! I really appreciate your fine service, your professionalism, your patience, and your kindness.”

Debby W.
Real Estate

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Anthony,

It is my pleasure to offer this letter to Payroll Maxx as a reflection of the payroll processing and tax filing service you have provided Landscapes Golf Group for the past four-plus years.

Prior to signing with Payroll Maxx in December 2005, we contracted with another payroll provider to provide our payroll processing and payroll tax filing duties. After meeting with the folks from Payroll Maxx we were sold on their competitive pricing, reporting capabilities, the fact that they were located in Omaha, NE and finally their dedication to customer service and really meeting the needs of their clients.

Once the contract was signed, the transition was pretty seamless and virtually stress-free for all of our facilities. Payroll Maxx offered hands on training both onsite and via teleconference and everything came online accurately as promised.

We are currently using Payroll Maxx to provide payroll services for 15 of our golf courses and related entities spread out over 9 states. We count on Payroll Maxx to file all state and federal payroll tax reports and to handle the preparation and distribution of our year end W-2's.

We continue to be completely satisfied with our relationship with Payroll Maxx and truly look at them as an important business partner rather than simply a third party vendor. I anticipate our relationship will continue to strengthen as our company grows.

Sincerely

Bryce J.
Recreation

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"Payroll MAXX is the most efficient company I have ever worked with!"

Gene P.
Research

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"When I started a new job with a growing company looking for ways to streamline processes, I knew we could go to Payroll Maxx. The switch over to the new payroll process went unnoticed to our employees, which makes it a success."

Julie M.
Research

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"I am the payroll manager for 3 trucking companies. Previous to changing to Payroll Maxx we used another company. The level of accuracy, service and support increased immensely. If you want to be confident that your payroll, taxes and records are being reported and remitted on a timely basis use Payroll Maxx."

Tracy O.
Trucking

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“I am very pleased with the service I receive from Payroll Maxx. It is a very cost effective payroll solution for our company....utilizing Payroll Maxx and their expertise enables our company to focus our resources on other day to day operating areas.”

Duane M.
Wholesale and Distribution

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“Payrollmaxx Corporate Headquarters

What a team, what a payroll company! I want to let you know how happy we all are that we switched to Payrollmaxx. There are a lot of payroll processors out there, but none like Payrollmaxx. The entire staff worked together and got our 1st payroll processed with ease, which is unheard of. I must tell you I tried many before Payrollmaxx and everyone was a nightmare. I really dreaded payday but I have to tell you, Payrollmaxx made the conversion very painless and I must say this is the first time ever that every employee was happy and no one is in my office all upset. It was a great payday; I would not have known it was payday. Many time companies are reluctant to switch because of all the work and errors, but NO ONE needs to have that fear with Payrollmaxx.

I am so glad that John LaFever kept in contact with me and really cared about us, no matter what the size of our company.

If you ever need a reference, I would be honored to give one to anyone.”

Eunice S.
Wholesale and Distribution

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“Please give JODI a pat on the back, she has been VERY helpful and friendly and patient with me and my working with Payroll Maxx. Thank You for caring, I really appreciate it.”

Ken P.
Wholesale and Distribution

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John: Just wanted to take a minute to tell you I am so happy we switched from ADP to Payroll Maxx!! As you know, we were only with ADP a short time, and it was a disaster. As I told you, I think they were just too big to be flexible with a company of our size and experience. And just starting out, we needed hand-holding and flexibility. Fortunately, we found Payroll Maxx.

I also wanted to tell you, the main reason we contacted you again once we decided to leave ADP was your comment to me when I called you to say we were going with ADP after the bid process. We initially bid four payroll companies. When I contacted each company to say we had chosen ADP, they were curt to the point of rudeness. You, on the other hand, said that you were sorry to hear that we had gone with ADP, but you enjoyed getting to know us. You also said that if I found ADP did not meet my needs, be sure to call you. And the rest, as they say, is history.

I have greatly appreciated your continued service after the sale. You and your staff have been extremely accommodating and helpful getting us through the initial break-in period. Even now that I am basically in solo mode, I appreciate your continued contact on occasion just to “check on us”. John, you actually delivered on everything you said you would. Imagine that!!

Please let me know if you ever need a reference – I would be glad to offer one. I am a big fan.

Sincerely,

Lori G.
Wholesale and Distribution

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